Fuel is included in your pricing, for up to 200km/day. You'll find instructions on how to top up vehicles that require fuel in the Mevo app.

You can find and activate fast-chargers to use with Battery EV vehicles in the Mevo app.

Of course! Insurance cover is included in all Mevo pricing. When you're on the road with Mevo, you're covered with a $2500 insurance excess—lower than most rental cars.

You'll find options to upgrade your insurance cover before you unlock your vehicle in the Mevo app.

Mevo's Hybrid and Battery EV vehicles are regularly charged by our team. You can find charging locations in the app at dedicated parking around Nelson.

For fast-charging Battery EVs on longer trips, you can find route planning and fast-charger instructions in the app.

With Mevo Loop in Nelson, you can collect vehicles from a range of convenient Loop Bases around the city.

You'll need to return your vehicle to its parking space at the end of your trip.

You can't end your Mevo trip in a different city to where you started it.

You can take a Mevo almost anywhere you like—the Mevo app uses Bluetooth to communicate with the car if you go out of cell reception.

You can't take our cars onto vehicle ferries, beaches, and some other locations as defined in our Terms and Conditions.

You can check out our support site, or chat with our team live using the in-app chat, which is also in the bottom corner of this site.

For urgent enquiries, our emergency number is in the app, on our contact page, and in the support documentation in the glove box of every Mevo.